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What products does Uppeel offer?
Uppeel offers a curated range of premium beauty and skincare products, including serums, moisturisers, cleansers, and gift sets. We also offer special occasion gift boxes like our Rakhi Gift Box, thoughtfully curated for gifting.
Are Uppeel products safe for sensitive skin?
Yes! All our products are dermatologically tested and formulated with skin-friendly ingredients. We recommend checking the ingredient list on each product page if you have specific allergies or sensitivities.
Do you ship across India?
Yes, we ship to all major cities and towns across India. Delivery timelines vary by location, typically 3–7 business days. You can check estimated delivery dates on the product page by entering your pin code.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can use this link to track your package in real time. For any issues, feel free to reach out to our support team.
What is your return and refund policy?
We accept returns within 7 days of delivery for products that are unused and in their original packaging. Gift sets and personalised items are non-returnable. Refunds are processed within 5–7 business days after the return is received.
Are the ingredients in your products natural or chemical-free?
Our products are crafted with a blend of natural actives and scientifically backed ingredients to ensure both safety and efficacy. We are free from parabens, sulphates, and harmful additives. Full ingredient lists are available on each product page.
Can I customise a gift box for a special occasion?
Yes! We offer curated gift boxes for occasions like Rakhi, birthdays, and anniversaries. For bulk or custom gifting enquiries, please contact us at support@uppeel.com and our team will be happy to assist you.
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